We just returned home from our stay in Gatlinburg. Due to the Fontaines fiasco, we used Pioneer Rental Management and they were absolutely wonderful!! Peggy was extremely helpful, the cabin was clean, when we called with questions she was very informative, just an overall wonderful experience. we will use them again, hope you do too!! http://www.pioneercabinrentalstn.com/ 800-591-6902
Comments About Pioneer Rental Management
I am so glad that Peggy has her own business. She is so well prepared to run a rental business since she worked so many years for others. She knows how to provide what the guest like and direct them to the type of cabin they need. She is also aware of the parking problem that some cabins pose. I am sure she makes that aware to all her guest. I remember one guest who arrived with his dually truck and was upset that he could not park easily on the mountain road. Of course, that was with Fontaines.
Yes, PRAISE to Pioneeer Rental Cabins.
Pioneer cabin rentals has become one of the tops overnite rentals company in a few short months by doing one thing treating the guest as a friend not a customer!
Our honeymoon stay at Cozy Cub Hideaway cabin in Cobbly Nob was the best it was just what we needed it ofter everything!Please check it out you will see.
we were able to book at fontaine cabin that was taken over by Elk Springs Resort <a href="http://www.elkspringsresort.com">Gatlinburg Cabins</a> and they matched the price and credited us our deposit amount. We ended out not losing any money. Thanks Elk Springs!
Good to hear, I think all the cabin rental companies in this area helped Fontaine's guests that lost money and showed up clueless. I know Pioneer Rental Management did. www.pioneerrents.com and so did Cobbly Nob!
I stayed at the snuggle bug and was very disapointed none of the lights in the hot tub worked and they were broken and the jagged parts was still their not all of the jets in the hot tub worked and one of the three rocking chairs on the deck was broking and around the cabins was so grown up in weeds it was snaky to get out of your cabin and in this unit their is no parking its on the side of the road.and the fire place was all mess up looked like someone was working on it and didnt put it back together it didnt work either.
If you are looking for Robert Vick (President) he is on the Board of Commissioners (Webb Creek Utility District) it shows you can do anything wrong and still be President. Please call District Office 865-430-3640 tell him what you think of him he will be there for open house Friday June 10,2011 maybe!
Dear Snuggle Bug Guest, If you had a problem one phone call DURING your stay would have took care of any issues you had.
This is a petition to make Vacation Lodging Service (VLS) licensed rental companies in Tennessee be responsible for refunding the guest when a reservation is cancelled (through no fault of the guest). Amend or remove TCA 62-13-104 (b)(3),(D)(i)! Petition: http://www.gopetition.com/petitions/make-it-against-the-law-to-steal-vacation-deposits-in-t.html To protect the traveling public and Tennessee rental property owners, we, the undersigned, respectfully request that TCA 62-13-104 (b)(3),(D)(i) be either removed and replaced, or amended to reflect the following safeguards: 1) In Tennessee, the guest's execution of a vacation rental agreement in which he or she agrees to the advance disbursement of payments shall not constitute a waiver or loss of any of the guest's rights to reimbursement of such payments if the guest is lawfully entitled to reimbursement. 2) Rental companies in Tennesee shall not be exempt from licensing or an escrow audit. 3) Rental companies in Tennessee shall never have more than a one-third difference in what their escrow balance should be and the escrow's actual balance. 4) Rental companies in Tennessee shall self-report to the Tennessee Real Estate Commission once a month as to the status of their escrow balances, and the auditor shall spot-check, unannounced, for accuracy. Bad news travels fast, so time is of the essence to save the overnight vacation rental industry in Tennessee. Fix the laws! View Signatures and Read the Comments: http://www.gopetition.com/petitions/make-it-against-the-law-to-steal-vacation-deposits-in-t/signatures.html
Has any action been taken against Fontaine's (Vicks)?
Please don't let them get away!
Yes, one phone call and Peggy would have taken care of the problem. I worked with her and I know for a fact she is honest and stands behind her business. I am sure her husband would have been there in a flash, if not, her maintenance man would have.
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